Policy review

Policy review that speeds preparation — not coverage decisions

Upload policy PDFs, generate AI-assisted summaries, and ask follow-up questions from saved analysis — with human review required before you rely on any output.

Built for adjusters reviewing policy PDFs on Pro and Pro+ plans.

Dedicated policy PDF workflow

  • Upload policy PDFs through the Policy review tab — separate from general claim document uploads.
  • AI-assisted summaries highlight coverage-related language, exclusions, and limits for faster orientation.
  • Re-upload policy PDFs when exact wording matters; summaries are not a substitute for the source document.

Policy Q&A from saved analysis

  • Ask follow-up questions against saved policy analysis without re-uploading the full PDF each time.
  • Policy Assistant on the Policy review tab keeps Q&A scoped to that claim’s saved analysis.
  • Claim Copilot can use saved policy context elsewhere on the claim — verify before client or carrier use.

Security, plans, and fair use

  • Policy PDFs stay in your claim workspace with the same access controls as other claim files.
  • Policy review and Policy Q&A require Pro or Pro+ with fair-use limits on AI-assisted requests.
  • XactaClaim does not make coverage determinations — adjuster judgment stays central.

Not a coverage determination

XactaClaim provides organization, automation, document review, and AI-assisted analysis tools. It does not provide legal advice, insurance coverage determinations, claim payment guarantees, or professional adjusting services. Outputs should be reviewed by qualified professionals.

Claim credits control claim-file capacity. Claim credits create new claim files. Unused claim credits roll over. They are not AI credits and do not increase AI or messaging allowances. Included monthly AI usage refreshes each UTC calendar month, is shared across your organization, does not roll over, and is not multiplied by extra seats. These included monthly allowances are fair-use limits. Extra seats add workspace user capacity only and do not increase claim credits or fair-use limits.

Frequently asked questions

No. AI-assisted policy review summarizes language to speed preparation. Coverage decisions remain with qualified adjusters and applicable professionals.

Review policies faster with adjuster control

Compare plans or book a demo to see Policy review, Policy Q&A, and human review workflows together.