Policy review

Policy review that speeds preparation — not coverage decisions

Upload policy PDFs, generate AI-assisted summaries, and ask follow-up questions from saved analysis — with human review required before you rely on any output.

Built for adjusters reviewing policy PDFs on Pro and Premium plans.

Dedicated policy PDF workflow

  • Upload policy PDFs through the Policy review tab — separate from general claim document uploads.
  • AI-assisted summaries highlight coverage-related language, exclusions, and limits for faster orientation.
  • Re-upload policy PDFs when exact wording matters; summaries are not a substitute for the source document.

Policy Q&A from saved analysis

  • Ask follow-up questions against saved policy analysis without re-uploading the full PDF each time.
  • Policy Assistant on the Policy review tab keeps Q&A scoped to that claim’s saved analysis.
  • Claim Copilot can use saved policy context elsewhere on the claim — verify before client or carrier use.

Security, plans, and fair use

  • Policy PDFs stay in your claim workspace with the same access controls as other claim files.
  • Policy review and Policy Q&A require Pro or Premium with fair-use limits on AI-assisted requests.
  • XactaClaim does not make coverage determinations — adjuster judgment stays central.

Not a coverage determination

XactaClaim provides organization, automation, document review, and AI-assisted analysis tools. It does not provide legal advice, insurance coverage determinations, claim payment guarantees, or professional adjusting services. Outputs should be reviewed by qualified professionals.

Claim credits control claim-file capacity. AI, messaging, voice, file uploads, and automation features are subject to fair-use limits. Booster packs add claim credits only and do not increase fair-use limits. Extra seats add workspace user capacity only and do not increase claim credits or fair-use limits.

Frequently asked questions

No. AI-assisted policy review summarizes language to speed preparation. Coverage decisions remain with qualified adjusters and applicable professionals.

Review policies faster with adjuster control

Compare plans or book a demo to see Policy review, Policy Q&A, and human review workflows together.