Demos & onboarding
See how to set up a claim workspace, open a claim file, walk through web workflows, and preview the Pro/Premium mobile companion.
Live walkthroughMobile companionPortal basics
Request a demo
Contact & support
Contact XactaClaim
Get help with demos, onboarding, partnerships, support, and implementation for your claim workflow.
Built for public adjusters, independent adjusters, and small claim teams organizing files, notes, estimates, policy review, client communication, and AI-assisted claim work.
How can we help?
Choose a topic below for demos, partnerships, self-serve support, or implementation planning.
Questions about mobile access?
XactaClaim mobile is a staff companion app for eligible Pro and Premium workspaces. Client access remains through the secure web PIN portal. Solo Trial does not include mobile companion access. There is no client mobile app.
About XactaClaim
XactaClaim is operated by XactaClaim LLC, a U.S.-based software company located at 50 Adams St., Ste 152, Milton, MA 02186, United States. XactaClaim provides claim documentation, communication, and workflow software for claim professionals and their teams.
Customers retain ownership of the claim files, documents, photos, notes, client information, communications, and other content they upload or create in XactaClaim. XactaClaim does not claim ownership of Customer Content. We process Customer Content only to provide, secure, support, maintain, and improve the service, comply with law, and as otherwise described in these Terms and our Privacy Policy. Authorized workspace users control what they upload and share through the platform.
XactaClaim is not an insurance carrier, law firm, public adjusting firm, or licensed claims provider. XactaClaim does not provide legal advice, insurance advice, public adjusting services, claim valuation opinions, or claim outcome guarantees.
For business, privacy, or support questions, contact XactaClaim at hello@xactaclaim.com.
XactaClaim LLC
50 Adams St., Ste 152, Milton, MA 02186, United States
Support is handled electronically by email. We do not currently publish a public phone support line.
Email us
We aim to respond within one business day. Include your agency name, topic, and what you need help with.
hello@xactaclaim.com